Restocking FeeUpdated a year ago

A restocking fee will apply to all orders, with the exception of orders being returned or exchanged due to our error. Certain orders may be exempt from the restocking fee policy. Errors that apply to this exception include, but are not limited to, defective items, damaged items, and items returned due to our error (such as receiving the wrong item, size, or color). Rejected or abandoned packages are also subject to a restocking fee. 

Please note, we will only issue full refunds and credit the original payment method for customers who received incorrect items, an incorrect order, wrong sizes, defective, or damaged items. Damaged and defective items will be inspected by our team before a full refund or credit to the original payment is issued. 

The restocking fee for all orders that are not exempt is 20% of the purchase price of the item(s) being returned. This includes any tax associated with an item. The exact amount will be deducted from your online store credit. Online store credit, issued as compensation for returned merchandise or refunds, is solely processed in the form of e-gift cards, delivered to customers via email. Additionally, please note that outbound shipping fees from the original order are not refundable.